Non-Warranty Base Rate is $175 for onsite service calls within the Service Zone 1 radius during normal business hours. Service Zone 2 Base Rate is $300. This includes all travel charges (up to two site visits if needed), offsite research, parts lookup & RMA setup, as well as the first 30 minutes onsite. Non-Warranty hourly rate of $85 per hour will begin after the first half hour onsite should additional time be required. Parts, equipment, repairs and shipping are applicable as required to perform the requested service.