Service Department Contact
Information and Rates

We look forward to the opportunity to serve you and your organization with quality service.

Non Warranty Service / Business Hours   (M-F 8am-4:30pm)

  • Non Warranty Base Rate is $175 for onsite service calls within the service zone 1 radius during normal business hours. Service zone 2 Base Rate is $300. Please reference the Service Zone Map.
  • This includes all travel charges (up to two site visits if needed), offsite research, parts lookup & RMA setup, as well as the first 30 minutes onsite.
  • Non Warranty hourly rate of $75 per hour will begin after the first half hour onsite should additional time onsite be required.
  • Parts, equipment, repairs and shipping are applicable as required to perform the requested service.
  • Note: If overnight or rush shipping is requested this cost will be added at actual cost.

Non Warranty Service / Emergency After Business Hours

  • Non Warranty Base Rate is $250 for onsite service calls outside of normal business hours within the service zone 1 radius. Service zone 2 Base Rate is $400. Please reference the Service Zone Map below.
  • This includes all travel charges (up to two site visits if needed), offsite research, parts lookup & RMA setup, as well as the first 30 minutes onsite.
  • Non Warranty hourly rate of $110 per hour will begin after the first half hour onsite should additional time onsite be required.
  • Parts, equipment, repairs and shipping are applicable as required to perform the requested service.
  • Note: If overnight or rush shipping is requested this cost will be added at actual cost.

Warranty Service

  • If you believe your project is covered under our warranty program please let us know when placing the service request.

Please contact Mike Williams
for service request inquires
Office:  561-741-8720 ext 302
Mobile: 561-723-3540
Email: mwilliams@peersonaudio.com

     Service Zones –  click on map for larger image

peerson-zones

  • Design
  • Fabrication
  • Installation
  • Maintenance
  • Service
  • Commercial Audio
  • Professional Audio
  • Video Conferencing
  • Communications
  • Sound Systems
new facility

Peerson Audio Incorporated
1235 Park Lane South
Jupiter FL 33458
tel: 561.741.8720
fax: 561.741.8723